Shipping

Shipping and delivery times in Italy

The products will be shipped to the address provided at the time of registration/purchase within 2 days (excluding public holidays and the days before public holidays) from the date on which payment for the order is received. Shipping costs include handling, packaging, and transport costs. All products purchased will be packaged and well-protected. Delivery of the packages will be entrusted to the express courier SDA or DHL. Delivery times vary depending on the target geographic area; it usually takes 2/3 working days from when the courier collects the parcel for it to be receive, 24/48h longer for disadvantaged areas. If the parcel cannot be delivered because the recipient is not present, the courier will leave a non-delivery notice with a telephone number. The shipping cost is €7.00 throughout Italy regardless of the weight and size of the parcel.

Shipping is free for purchases over €90.

International shipping and delivery times

The products will be shipped to the address provided at the time of registration/purchase within 2 days (excluding public holidays and the days before public holidays) from the date on which payment for the order is received. Shipping costs include handling, packaging, and transport costs. All products purchased will be packaged and well-protected. Delivery of the packages will be entrusted to the express courier FedEx or DHL or Poste Italiane. Delivery times vary depending on the target geographic area; it usually takes 10 working days from when the courier collects the parcel for it to be received.

International shipping costs vary depending on the destination country. During the purchase process, you will be able to select your destination country and thus check the relative cost.

International shipping is free for purchases over €200.

Please note: We do not ship bottled water outside Europe. 

Shipping and delivery times FAQ

How does the parcel delivery procedure take place?

We use the SDA or DHL express courier service for deliveries throughout Italy. On delivery, if the recipient is not present, the courier will leave a notice with the phone number of the relevant branch so the customer can arrange for collection.

How much is shipping?

For Italy, the shipping cost is €7.00, while costs for other countries vary depending on the country of delivery.

How long does delivery in Italy take?

Delivery usually takes place within 3 days after the day on which the package is accepted by the courier, 24/48 h longer for disadvantaged areas (excludes public holidays, Saturdays, and Sundays).